Support

Telephone, email, and online support services are offered as well as remote control to your computer.

Remote access and support is frequently used via your Internet broadband connection.

This allows us to take remote control of your machine to fix problems and show you how to

perform various tasks.

Please contact  Ian Russell on 07860 201162 before making a support request.

REMOTE CONTROL

For online support direct to your computer,  click here, (then select RUN or OPEN)

If the technician tells you he is not in his office please use this remote module.

The remote control setup program will run. No files will be left on your computer after the session.

All Files are virus and malware free.

UPLOADING FILES

We are able to accept direct file uploads up to 2Gb. This may be helpful in problem solving.

To upload large files, click Upload files